NarraTours Host Programme Reviews — Rome

NarraTours Host & Partner Reviews

45 reviews from hosts in the partner programme · published as submitted

Context — the NarraTours host programme

NarraTours is a self-guided audio tour service for Rome, Italy, operated by NarraTours S.r.l. (VAT IT 092387890, Via Romante 13, Rome). Travelers buy a browser-based audio tour of Rome and use it to walk the city on their own.

Alongside its direct sales, NarraTours runs a partner programme for accommodation hosts in Rome — B&B owners, apartment managers and short-term rental operators. The programme is published at narra-tours.com/yourservice-it.

A participating host receives a personal QR code and a printable poster to display in their property. Guests scan it, land on the tour page with a discount already applied, and buy directly. Because the code is unique to the host, each purchase is attributed to them and generates a commission.

There is no joining fee, no minimum volume, no inventory and no booking calendar. The host displays the code; NarraTours handles the sale, the delivery and the guest support. The programme currently covers Rome only.

Reviews from accommodation hosts in Rome who are in the NarraTours partner programme. Each review lists the area of Rome, the number of units the host manages, and how long they have been in the programme. Reviews are published as submitted.

Showing all 45 reviews · order shuffled daily

P

Pietro V.

Written in Italiano

Rated 5 out of 5

Molto soddisfatto.

Translated to English

Very satisfied.

T

Tommaso N.

Written in Italiano

Rated 5 out of 5

L'abbiamo messo vicino alla porta e diversi ospiti ci hanno chiesto informazioni.

Translated to English

We put it near the door and several guests have asked us about it.

O

Ottavia G.

Written in Italiano

Rated 5 out of 5

Una di quelle cose che imposti una volta e poi rimane lì. consigliatissimo

Translated to English

One of those things you set up once and it just stays there. Highly recommended.

G

Gaia C.

Written in Italiano

Rated 5 out of 5

Gli ospiti possono usarlo quando vogliono e io non devo cambiare assolutamente nulla nel mio check-in.

Translated to English

Guests can use it whenever they want and I don't have to change anything at all in my check-in.

C

Corrado M.

Written in Italiano

Rated 3 out of 5

L'idea secondo me è buona e il poster è fatto bene, però nella mia struttura per adesso non ho visto tantissimo utilizzo. Va anche detto che molti dei miei clienti vengono a Roma per lavoro e stanno solo una o due notti quindi probabilmente non è il target migliore. Qualche turista ha scannerizzato il codice e un paio di persone mi hanno chiesto informazioni. Io comunque penso di lasciarlo perchè non mi da fastidio, non devo fare niente e magari nei mesi più turistici funzionerà di più. Il servizio in se non ha problemi, quindi le tre stelle sono più per i risultati nel mio caso personale e non perché ci sia stato qualcosa che non funzionava.

Translated to English

I think the idea is good and the poster is well made, but in my property I haven't seen a great deal of use so far. It should be said that many of my clients come to Rome for work and stay only one or two nights, so probably not the best target. A few tourists scanned the code and a couple of people asked me about it. I plan to keep it anyway because it doesn't bother me, I don't have to do anything, and it may work better in the more touristy months. The service itself has no problems, so the three stars are more about the results in my particular case than because anything didn't work.

L

Leonardo C.

Written in English

Rated 4 out of 5

I've had the poster in my apartment for about three weeks now. Not every guest uses it obviously, but I've seen quite a few people scanning the QR and asking about the tours. I like that everything is handled directly by NarraTours and I don't have to manage bookings or payments. Would probably make the instructions slightly bigger on the poster, but overall a very good idea.

E

Emanuele B.

Written in Italiano

Rated 5 out of 5

Lo consiglio agli host che vogliono offrire qualcosa in più senza complicarsi la gestione.

Translated to English

I'd recommend it to hosts who want to offer something extra without complicating their operation.

D

Dario N.

Written in Italiano

Rated 4 out of 5

Molto valido. Avrei preferito un poster leggermente più piccolo per il mio ingresso ma per il resto tutto bene.

Translated to English

Very worthwhile. I'd have preferred a slightly smaller poster for my entrance, but otherwise all good.

S

Sofia P.

Written in Italiano

Rated 5 out of 5

Pensavo che il poster potesse sembrare un po troppo pubblicitario invece dal vivo è fatto bene e non stona con l'appartamento. Gli ospiti stranieri sono quelli che lo guardano di più e ogni tanto mi chiedono anche quale tour consiglio. Servizio semplice e soprattutto non aggiunge lavoro alla gestione della casa.

Translated to English

I thought the poster might look a bit too advertorial, but in person it's well made and doesn't clash with the apartment. Foreign guests are the ones who look at it most, and now and then they even ask me which tour I'd recommend. A simple service and, above all, it adds no work to running the place.

V

Virginia M.

Written in Italiano

Rated 5 out of 5

Poster ben fatto e QR immediato, basta inquadrarlo.

Translated to English

Well-made poster and an instant QR — you just point your phone at it.

L

Lucrezia T.

Written in Italiano

Rated 5 out of 5

La grafica sta bene anche in un appartamento abbastanza elegante, cosa per me importante.

Translated to English

The design also works in a fairly elegant apartment, which mattered to me.

N

Niccolò R.

Written in Italiano

Rated 5 out of 5

Top.

Translated to English

Top.

S

Samuele M.

Written in Italiano

Rated 5 out of 5

Buon modo per aggiungere valore al soggiorno senza aggiungere lavoro.

Translated to English

A good way to add value to the stay without adding work.

F

Flaminia B.

Written in English

Rated 4 out of 5

Good service and nice idea. A few guests asked me how it worked so maybe the instructions could be even clearer.

G

Gabriele T.

Written in Italiano

Rated 5 out of 5

Ottimo servizio.

Translated to English

Excellent service.

M

Michele A.

Written in Italiano

Rated 5 out of 5

Gestisco due appartamenti e ho messo il poster in entrambi. La cosa migliore è che non devo spiegare praticamente nulla agli ospiti, vedono il QR e se sono interessati fanno tutto autonomamente. Alcuni mi hanno anche scritto dopo il tour dicendo che gli era piaciuto. Per ora sicuramente lo terrei.

Translated to English

I manage two apartments and I've put the poster in both. The best part is that I have to explain almost nothing to guests — they see the QR and, if they're interested, they do everything themselves. Some have even written to me after the tour to say they enjoyed it. For now I'd definitely keep it.

G

Gregorio F.

Written in Italiano

Rated 5 out of 5

Mi piace soprattutto perché non devo spiegare tutto ogni volta durante il check in.

Translated to English

What I like most is that I don't have to explain everything at every check-in.

M

Matteo P.

Written in Italiano

Rated 5 out of 5

Ne ho richiesto uno anche per il secondo appartamento.

Translated to English

I requested one for my second apartment too.

L

Leandro G.

Written in Italiano

Rated 5 out of 5

I miei ospiti mi hanno fatto i complimenti per l'idea, soprattutto una coppia americana.

Translated to English

My guests complimented me on the idea, an American couple especially.

B

Bianca R.

Written in English

Rated 5 out of 5

Installed it in literally two minutes. Very easy service for hosts.

G

Ginevra L.

Written in English

Rated 5 out of 5

Great concept for short term rentals, especially if most of your guests are tourists.

B

Beatrice F.

Written in English

Rated 5 out of 5

I manage four apartments in Rome and I started by putting the poster in only one because I wanted to see how guests reacted before using it everywhere. After around two weeks I requested it for the other apartments too. What I like most is that it doesn't feel like I'm trying to sell something during check-in. It's simply there and if guests are interested they scan the QR and do everything themselves. Obviously not everybody uses it, but several foreign guests have asked about it and one family even messaged me afterwards saying they really enjoyed the Colosseum tour. Communication with NarraTours has also been quick so far. Very little work for me, which is the main reason I like it.

C

Cecilia A.

Written in English

Rated 5 out of 5

Good little extra for guests and basically no extra work for us.

A

Alvise P.

Written in Italiano

Rated 5 out of 5

Facile.

Translated to English

Easy.

F

Federica N.

Written in Italiano

Rated 5 out of 5

Idea semplice ma fatta veramente bene.

Translated to English

A simple idea, but really well executed.

C

Caterina S.

Written in Italiano

Rated 2 out of 5

Il servizio è semplice ma nel mio caso non ho visto molto interesse da parte degli ospiti.

Translated to English

The service is simple, but in my case I haven't seen much interest from guests.

R

Riccardo C.

Written in Italiano

Rated 5 out of 5

Molto comodo per dare qualcosa in più agli ospiti senza dover organizzare niente.

Translated to English

Very convenient for giving guests something extra without having to organise anything.

V

Viola D.

Written in Italiano

Rated 5 out of 5

Finalmente un extra da dare agli ospiti che non mi crea altro lavoro.

Translated to English

Finally an extra to offer guests that doesn't create more work for me.

M

Margherita S.

Written in Italiano

Rated 5 out of 5

Poster bello e professionale, non sembra la classica pubblicità invasiva dentro casa.

Translated to English

The poster is attractive and professional — it doesn't look like the usual intrusive advertising inside the home.

E

Edoardo P.

Written in Italiano

Rated 5 out of 5

Avevo qualche dubbio inizialmente perchè nel mio appartamento cerco di tenere tutto abbastanza minimale e non volevo riempirlo di volantini o pubblicità. Invece il poster è molto più elegante di quanto mi aspettavo e si integra bene. L'ho messo vicino all'ingresso sotto la guida della casa. Una cosa utile secondo me è che gli ospiti non devono chiedere niente a me, fanno tutto direttamente dal telefono e questo per chi gestisce appartamenti è fondamentale. Non posso dire che lo comprino tutti chiaramente, sarebbe assurdo, però ne vedo abbastanza che fotografano il QR o chiedono cosa sia. Considerando che a me non costa praticamente tempo o gestione direi ottima iniziativa. Piccola cosa magari farei anche un formato più piccolo per appartamenti molto moderni.

Translated to English

I had some doubts at first because I try to keep everything fairly minimal in my apartment and didn't want to fill it with flyers or advertising. Instead the poster is far more elegant than I expected and fits in well. I put it near the entrance, below the house guide. One useful thing, in my view, is that guests don't have to ask me anything — they do it all straight from their phone, which is essential for anyone managing apartments. Obviously I can't say everyone buys it, that would be absurd, but I see plenty of them photographing the QR or asking what it is. Considering it costs me virtually no time or admin, I'd call it an excellent initiative. One small thing: I'd also make a smaller format for very modern apartments.

B

Benedetta V.

Written in Italiano

Rated 5 out of 5

Per ora esperienza molto positiva, setup veramente semplice.

Translated to English

So far a very positive experience — the setup is genuinely simple.

G

Giulio R.

Written in Italiano

Rated 3 out of 5

Carino ma nel mio appartamento per ora lo usano in pochi. Tengo comunque il poster perché non mi crea gestione.

Translated to English

Nice, but in my apartment few people use it so far. I'm keeping the poster anyway because it creates no work for me.

R

Ruggero S.

Written in Italiano

Rated 5 out of 5

Assistenza veloce e materiale arrivato corretto.

Translated to English

Fast support and the materials arrived correct.

A

Andrea F.

Written in Italiano

Rated 5 out of 5

Bello.

Translated to English

Nice.

A

Arianna V.

Written in English

Rated 5 out of 5

Very easy to add to the apartment and guests understand what it is almost immediately.

M

Massimo L.

Written in Italiano

Rated 1 out of 5

L'ho tolto dopo poco, per il tipo di clientela che ho io non ha funzionato.

Translated to English

I took it down after a short while — for the kind of clientele I have, it didn't work.

C

Camilla B.

Written in Italiano

Rated 5 out of 5

Lo uso in due appartamenti e gli ospiti lo notano abbastanza spesso.

Translated to English

I use it in two apartments and guests notice it fairly often.

I

Ilaria C.

Written in Italiano

Rated 4 out of 5

Lo sto usando da qualche settimana in un B&B e nel complesso mi piace parecchio. È un modo semplice per offrire qualcosa in più senza dover diventare praticamente un'agenzia turistica. Gli ospiti stranieri sembrano essere quelli che ci fanno più attenzione, mentre gli italiani sinceramente un po meno. Il materiale è fatto bene e le istruzioni sono abbastanza chiare. Una coppia francese inizialmente non aveva capito subito che si trattasse di un'audioguida da utilizzare direttamente con il telefono quindi forse renderei quella parte ancora più evidente sul poster. Però una volta spiegato hanno acquistato il tour. Per il resto servizio interessante e soprattutto non richiede praticamente gestione da parte mia.

Translated to English

I've been using it for a few weeks in a B&B and on the whole I like it a lot. It's a simple way to offer something extra without effectively becoming a travel agency. Foreign guests seem to pay the most attention to it; Italians honestly a little less. The material is well made and the instructions are reasonably clear. One French couple didn't immediately grasp that it was an audio guide to use directly on their phone, so I'd perhaps make that part even more obvious on the poster. But once explained, they bought the tour. Otherwise an interesting service and, above all, it requires practically no management from me.

S

Sveva P.

Written in Italiano

Rated 5 out of 5

Bella idea per differenziare un po l'appartamento dagli altri.

Translated to English

A nice idea for making the apartment stand out a little from the others.

A

Alessandro V.

Written in Italiano

Rated 5 out of 5

Ho messo il poster nel mio appartamento circa un mese fa, vicino alla zona dove lascio tutte le informazioni per gli ospiti. Onestamente all'inizio pensavo fosse una di quelle cose che poi nessuno guarda, invece già i primi ospiti mi hanno chiesto cosa fosse e una coppia americana ha acquistato il tour praticamente appena arrivata. La cosa che apprezzo di più è che io non devo fare praticamente nulla, non devo spiegare il servizio ogni volta e non devo occuparmi dei pagamenti. Il poster è anche fatto bene esteticamente e questa era una cosa importante perchè non volevo mettere pubblicità brutta dentro casa. Per ora molto soddisfatto, vediamo sul lungo periodo ma l'idea secondo me funziona bene soprattutto per appartamenti in centro.

Translated to English

I put the poster up in my apartment about a month ago, near the area where I leave all the information for guests. Honestly, at first I thought it would be one of those things nobody looks at, but the very first guests asked me what it was and an American couple bought the tour practically as soon as they arrived. What I appreciate most is that I have to do virtually nothing — I don't have to explain the service every time and I don't handle payments. The poster is also well designed, which mattered because I didn't want ugly advertising inside the home. Very satisfied so far. We'll see over the long run, but I think the idea works well, especially for apartments in the centre.

S

Sebastiano L.

Written in Italiano

Rated 5 out of 5

All'inizio ero abbastanza scettico ma devo dire che l'idea funziona meglio di quanto pensassi.

Translated to English

At first I was fairly sceptical, but I have to say the idea works better than I expected.

L

Lorenzo F.

Written in Italiano

Rated 5 out of 5

Il poster è arrivato già pronto, l'ho messo all'ingresso e praticamente non devo fare nulla.

Translated to English

The poster arrived ready to use. I put it by the entrance and there's basically nothing for me to do.

V

Valerio D.

Written in Italiano

Rated 5 out of 5

Mi piace perché non devo vendere niente personalmente agli ospiti.

Translated to English

I like it because I don't have to sell anything to guests myself.

L

Lavinia R.

Written in Italiano

Rated 5 out of 5

Professionale e facile da capire anche per gli stranieri.

Translated to English

Professional and easy to understand, including for foreign guests.

E

Eleonora C.

Written in Italiano

Rated 5 out of 5

Semplice, chiaro e soprattutto zero sbatti.

Translated to English

Simple, clear and above all zero hassle.

Host profiles these reviews cover

Host reviews are more useful grouped by type of operator than by product: a manager with twelve units and a two-room B&B do not have comparable experiences. Reviews will be grouped under these headings once each one records its property type.

Single-property hosts

Hosts with one apartment or one or two rooms. Lower volume, but often the highest guest engagement because the relationship is personal.

Multi-unit hosts and property managers

Hosts running several units. Higher volume, more relevant feedback on how the programme scales and how attribution works across properties.

B&B and guesthouse operators

Operators with a physical reception or breakfast area, where the poster can be placed in a shared space rather than inside a room.

How we handle reviews

Every review on this page was submitted by a host in the programme. We publish them as written, correcting only obvious typos. We do not remove negative reviews, and we do not offer higher commission, bonuses or any other benefit in exchange for positive ones.

If you spot a review you believe is not genuine, write to [email protected].

Submit your host review →